Refund Policy

At PYROVEXALIS, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations. If you need to request a refund, please review our policy below.

Eligibility Criteria

• Refund requests must be made within 30 days from the purchase date.
• The product must be in its original condition, unused, and with all original packaging and tags intact.
• Proof of purchase is required to process any refund.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Perishable goods (e.g., food, flowers)

Refund Process

To initiate a refund, please contact our support team at [email protected]. Include your order number and a brief explanation of your request.

Once your request is received, we will evaluate the eligibility and notify you of the approval or rejection of your refund.

Approved Refunds

Approved refunds will be processed within 7-10 business days to your original method of payment. Please allow an additional period for your bank or credit card company to process the transaction.

Contact Us

If you have any questions regarding our refund policy, please reach out to us at [email protected].

Thank you for choosing PYROVEXALIS.